The Gift Card shall be in the form of electronic vouchers and not physical cards.
1. Issuance and Redemption:
Gift cards ("Cards") are issued by Cobone, and they can be redeemed only for eligible products or services offered by Cobone on Cobone.com website and through Cobone Mobile App.
The card can be redeemed in the payment checkout section.
The Gift Card may be used to purchase all products across all categories on Cobone.
The Gift Card cannot be replaced, refunded, returned, reloaded, redeemed for more than face value, redeemed for cash, returned for cash, or transferred to another account.
The Gift card can be used for partial or full redemption.
Cobone Gift Cards must be obtained only from Cobone website at www.Cobone.com, and you are responsible for safeguarding your Gift Card number from unauthorized use.
Only use your reference number to communicate a gift card(s) complaint and never share the gift card number apart from the intended recipients in any circumstance.
2. Card Value:
The eGift Card can only be bought in SAR, UAE, BHD or in KWD. The value of the gift card is determined at the time of purchase. Gift cards cannot be used to purchase outside of the currency in which the gift card has been issued. (E.g. - Gift card with currency AED can only be used to purchase deals in AED on the UAE Cobone site.
Gift card values can be used until the balance is exhausted subject to the date of expiration.
3. Expiration Date:
Cobone gift cards purchased on Cobone.com have a validity period of 1 year from the date of purchase.
Cobone is not liable for any refund or replacement if the gift card has not been redeemed before the expiry date. Expired eGift Cards cannot be extended, exchanged, or refunded.
4. Non-Refundable:
Gift cards are non-refundable and cannot be exchanged for cash or cash equivalents, except where required by law.
5. Lost or Stolen Cards:
Cobone is not responsible if any Gift Card is lost, stolen, or destroyed or if your Gift Card is used without your permission. Cobone is not responsible for and assumes no liability to you for any unlawful conduct or fraud by any third party associated with any Gift Card.
Treat the gift card like cash, as it will not be replaced if lost or stolen.
6. Unauthorized Use:
Cobone is not responsible for unauthorized use of the gift card. Keep the gift card details secure to prevent any unauthorized transactions.
7. Resale Prohibited:
Reselling gift cards is strictly prohibited. Cobone reserves the right to void any cards found to be resold without permission.
8. Gift Card Balance:
To check the balance of your gift card, visit Cobone.com, login to your account and check the gift card balance under your account or contact customer support.
9. Promotions and Discounts:
Gift cards may not be eligible for certain promotions, discounts, or offers. Please refer to the specific terms of each promotion.
10. Modification of Terms: Cobone reserves the right to modify these terms and conditions at any time, effective upon posting on the Cobone.com website.
11. Governing Law: - These terms and conditions are governed by the laws of UAE, KSA, Bahrain, and Kuwait and any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located within those jurisdictions.
By purchasing and using Cobone gift cards, you agree to these terms and conditions. If you do not agree with these terms, please do not purchase, or use the gift cards.
For inquiries or assistance, please contact Cobone Customer Support.