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Corona Virus Update

If you’ve already purchased a Cobone voucher, we will be working with our merchants to extend the validity of vouchers where possible. For any questions about whether a merchant is open for business, please contact them. Their contact information is on your purchased voucher. If you need to return your voucher, we are happy to offer you Cobone store credit for your unused voucher. If you need to contact us, please note that our Customer Support Team has also been impacted by this situation and you will experience delays. Please bear with us during this situation. Thanks for your continued loyalty and support and we extend our best wishes to you and your loved ones during this time.

Please note: If you need to access your vouchers for printing- you can do this from the website clicking on the My Account link- all your vouchers are stored in there and can be printed from there.

For other popular FAQs that may help answer your query visit our FAQS Page

Customer Inquiries

If you can’t find the answer you were looking for in in our FAQS please fill out the below contact form below


Our Contact Address

Prince Saud Al Faisal St.

Rawdah Star Center,

Second Floor

Jeddah, KSA

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